Thursday, November 7, 2013

Learning from a Project “ Post-mortem”

In a previous project management endeavor writing a large multi-million dollar federal grant which involved all the departments of the organization, it was important to follow the project management process.  I began with reading the terms of the grant to establish the intent and scope of the project.  I then had to design and present a proposal to convince the leadership team this was a worthwhile endeavor as it would require resources from all departments both in the grant proposal and the resultant grant fulfillment if the grant was awarded.  The proposal as also a way to sell the project internally to all departments and to attain a project sponsor who could work around roadblocks or uncooperative department employees. 

The grant writing group consisted of three to five participants (three constant and two as needed) with myself as the lead.  The writing
of the proposal was a great way to identify the project needs and proposed solutions as well as organizing a plan and estimating and allocating resources.  I was solely responsible for crafting the budget as I was familiar with the amount of detail required for federal grants.  The grant writing group began by defining the project by first identifying the project need, then confirming the project addresses the identified need and finally determining the importance o the project to the organization.  We then considered the strategy for the grant  proposal and established objectives.  We looked at limitations and based on politics (not stepping on other state agency toes), organizational employee constraints (recent reductions in force had caused employee shortages), and short turnaround time for the project grant proposal deadline (4 weeks), and incorporated many of the limitations identified into the project plan.   During the project,  we also had to deal with project unknowns as they occurred due to the short turnaround time for the grant proposal.

The grant proposal itself actually served as the project statement of work and the project undertaken was to develop the statement of work (grant proposal).   Had we actually received the grant this would have become a new project with a project manager assigned to manage the grant.  Despite the outcomes of the grant project (we did not get the grant award), it was an excellent exercise in each department understanding departmental needs vs. wants as well as each department defining how they are essential to the organizational mission and any large statewide projects undertaken.    This project also allowed for each department to understand the interrelationships among and between the departments which allowed them to break down some of the communication barriers which had been erected in the previous decade. Prior to this project undertaking, each department had become silos unwilling to share information of contributed to other departmental projects as they vied for organizational control and recognition during a time of extreme budget cuts.  This is not to say that the project totally eliminated the issues, but it did go a long way in building communication and relationships.  Group writing of the grant contents with an outside legal expert doing the editing was also a great idea as it took away any internal strife of wording getting stricken or changed. 


The single most frustrating part of the project was the lack of buy-in, cooperation, or collaboration from the engineering department representative.  In hindsight, we should have asked for another representative from the department as soon as we realized he was being uncooperative.  Also in retrospect, I would have spent more time up front personally convincing the departmental directors of the value to the organization and how they were an essential part of the grant as well as how it would benefit them.  This would have saved valuable time in getting departments to cooperate as there was one member of our department who had been instrumental in creating the rifts between departments in the last decade and assuring other departments that he was not involved nor in charge of the project would have smoothed over many roadblocks up front.  

3 comments :

Anonymous said...

Amanda, even if you did not get the grant it seems like the project actually was a success since the eyes were opened in the different departments. Opened to see and understand how they are essential to the mission of the organization. It made me feel like this would be a great thing to do for many organizations.

/Millan

Anonymous said...

Hi Amanda, I hope this comment doesnt appear twice. I think it was an awesome idea to include a legal expert to edit the grant. I know that writing RFPs are not easy and it seems like you were working on a very large one. Was the disgruntaled Engineering department representative reluctancy due to a departmental thing or was he the only one with a problem. I only ask because you thought you should've asked someone else to represent engineering. Do you think that may have caused some hostility in that department?

Amanda LeeVan said...

Millan, You are right. I did consider it a success in getting departments to focus and to work in collaboration with other departments. This was especially necessary as the organization was facing several million in budget shortfalls for the fourth year in a row so the process assisted the new President who came on just a month later in understanding each department and their needs as well as where she would need to make cuts and how that would affect the organization as a whole. It was an excellent exercise in many aspects and you are right in that many organizations could stand to stop and reflect on what each department has as a priority, how they collaborate and communicate cross departmentally and how that plays out in the organizations mission as a whole.